About Us
We work closely with many referral agencies including midwives, health visitors, schools, social care and other charities to provide a safe, reliable service that people can trust.
We are located at St Nicholas Church, Manor Road, Dersingham, Norfolk PE31 6LN.
We are open for referrals via email (babybascswestnorfolk@gmail.com) 24/7.
We are open for donations and referral collections on Tuesdays 9.30-12.30.
Please contact us via email, Facebook or Instagram for a donation list of what we can accept.
Meet the Team
Maggie and the incredible team of volunteers give their time to sort donations, pack referrals and so much more.
Get Help
We work by professional referral only.
We take referrals from any organisation working with families, including midwives, health visitors, local council, housing, charities, churches, schools, and community organisations.
We primarily support families with babies from pre-birth up to 6 months.
Families
Do you live in West Norfolk, have a child pre-birth to 6 months, and need help with items for your family? We can help.
Please talk to your midwife, health visitor, social care professional or a charity or community organisation that is supporting you. They will be able to make a referral to Baby Basics West Norfolk on your behalf. We do not accept self referrals.
If you have not seen your health visitor for a while or do not know how to contact them, contact your GP who will be able to tell you how to get in touch.
Make a Referral
Our turnaround time for referrals can be as quickly as needed, with emergencies taking priority, or 4 weeks before the due date for an unborn baby.
We will give a specific date via email when your request is due for collection.
It must be yourself or someone from your organisation that collects the referral. We do not allow families to collect their own items.
There is no limit to the number of times a family can be referred to us if you assess that they still need support.
If there is anything else that you feel is needed for a specific family, please ask.
We will always endeavour to fulfil your request.
Please email us (babybasicswestnorfolk@gmail.com) with your request stating name, EDD, gender (if known), and what is required. If the referral is for an older baby then please provide their name, age and gender.
Give Help
Donating secondhand items
90% of what we provide are high quality secondhand items.
Please contact us for a current list of donations needed and check with us before donating, especially when it’s multiple bags of clothing or a large item, as our needs change on a regular basis.
We do not have the storage space required to house unexpected donations.
We ask that all items are freshly washed or cleaned before being donated.
Donating equipment
We are limited in storage space for these items so please contact us before donating.
We cannot accept any items that are broken, missing parts, or need excessive cleaning.
We do not accept any secondhand electrical items, next-to-me cribs, swinging cribs, travel cots, car seats, buggies with no hood, Jumperoos or sit-in walkers.
Equipment we can accept with prior notice:
Changing mats (no rips or tears)
Playgyms
Bouncy chairs
Baby baths
Newborn prams (good quality, recently cleaned, preferably with instructions)
Cots and cot beds
We will not always be able to accept donations of these. Our storage facilities are limited and our referral requests vary.
Donating new items
You can donate in the following ways:
Buy donations online and have them delivered to us. Please contact us for a delivery address as there will not always be someone at the church to receive postal items.
Buy from our Amazon wishlist.
Bring your donations to St Nicholas Church, Dersingham on a Tuesday morning. Please get in touch first to let us know you are coming.
New items we can accept:
Formula milk – Stage 1 ONLY, all brands accepted. These must be unopened and have at least 6 months before the use by date.
Nappies – unopened packets in sizes 1 and 2 ONLY
Toiletries
Baby
Baby wipes
Top to toe wash, shampoo and baby bath
Nappy Cream
Baby sponges and wash cloths
Nappy sacks
Adult
Shampoo & conditioner
Shower gel for women
Toothpaste and toothbrushes (individual packets)
Deodorant
Maternity pads
Breast pads
Donating financially
Regular or one-off
We appreciate all financial donations as they help us respond efficiently to those most in urgent need.
To donate via BACS please contact babybasicswestnorfolk@gmail.com for details.
To donate via cheque please make your cheque payable to Baby Basics West Norfolk and send it via post to Baby Basics West Norfolk, St Nicholas Church, Manor Road, Dersingham, Norfolk PE31 6LN
How can you get involved?
Spread the word – let people know we are here for them.
Pray for us (and let us know if you can!)
Raise funds – we love belonging to our wonderful local community and are so grateful for their continued support.